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Manage customer service relationships

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  4. ND: Payroll Administration NQF 5
  5. Manage customer service relationships

Identify and manage areas of customer service impact

Analyse and explain the impact of one’s personal interactive styles on one’s relationship with a client

Manage customer requirements and needs and implement action plans

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Future Performance Training (Pty) Ltd is an accredited Education and Training Institution offering various courses, skills programmes and qualifications.

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